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Monstera Leaf

PROTOCOLS

To ensure you are prepared for your treatment, please fully read the below prior to your first appointment.

Health Self Declaration & Protocol Review

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Clients are required to please complete an online Pre-Appointment form 

 72-48 hours before every appointment.

The form will go over the full details of all protocols.

 

Summary of Flutter Eyes Protocols:

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  • If you have any symptoms of any contagious illness such as Cold, Flu, COVID-19, etc. you will need to reschedule your appointment please.

  • Please notify me asap of any sickness, if possible 48 hours+ to avoid a cancellation fee and reschedule after your symptoms have gone.

  • Please text 778-269-0033 when you arrive and wait in your vehicle for a response with instructions. Clients may wait in the front porch area if preferred (at appointment time please) and I will come get you when I am all set up for your arrival. 

  • Face masks are currently optional. However, if you have been in contact with anyone sick recently, or you have any signs of potential sickness at all (even allergies), please wear a mask. â–º Masks should be clean or new for each use.  â–º I will continue to wear my mask, as I have done for the past 6+ years. 

  • Please come alone. No children, friends or family will be allow in the studio or outside seating area.

  • All forms are digital. Please complete your Pre-appointment & Consent forms online before your appointment. Look out for an email notification.

  • Please read the 'Important Notes' section found at the bottom of your booking & reminder emails.

  • Please read below pre-appointment information to get the most out of your treatment. 

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Important Pre-Appointment Notes 

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Please review these prior to your first appointment

  • ​Read below pre-care information in preparation for your appointment.

  • Please kindly read the Cancellation Policy .

  • Appointment times may need to be adjusted by 15 - 30 minutes for efficient scheduling, I will contact you if required. 

  • Payment Options: At this time, I can accept cash as well as credit or debit card. 

  • Services & Products are Price Plus GST. The GST will be added at payment.  

  • There is parking on the road. Please avoid parking on the driveway.  

  • The front door is located to the right of the garage, down a small sidewalk, facing the road side. 

  • The dark grey door at 349B is NOT the entrance. 

  • Please kindly wait in your vehicle until your appointment time as I may still be setting up / cleaning or finishing up with another client, thank you.

  • Text when you are here, and please wait in your car for a response with instructions. Alternatively, please wait outside in the seating area and I will come get you. 

  • Please try reviewing Flutter Eyes Policies Page online prior to your first appointment.

Image by STIL
Lash Lift & Tint

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In preparation for your appointment please:

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  • Come with super clean eyelashes, free from make-up, lotions or oils.

  • Try avoid using a lash curler & wearing mascara for 1-3 days before your appointment as it is very hard to properly remove and can affect how well your lash lift performs.

  • Thoroughly wash your lashes just before your appointment.

  • If you wear contact lenses, please remove them for your appointment and bring your glasses.

  • You cannot get you lashes wet for 24 hours after the treatment, please come prepared for this. 

  • Complete the Lash Lift & Tint consent form at least 48 hours before your appointment.

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Note: You will need to keep your lashes hydrated, please invest in a lash conditioner took keep the curl looking nice and your lashes healthy. Additionally, if you'd like your Lash lift to be more dramatic, I stock a great product called Revive7 which is formulated to make your eyelashes and brows grow longer, thicker and fuller. It's magic in a bottle. Contact me to purchase a bottle.

Henna Brow, Brow Tint, Dye and Waxing

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To get the most out of your treatment, please follow the below prior to your appointment​

Eyebrow Treatment

Pre Care

  • Please gently exfoliate your brow area 1-2 days before your appointment.

  • Please avoid any deep exfoliating treatments for at least 5-7 days before your waxing treatment.

  • Please come to your first appointment wearing your eyebrow makeup (if applicable) so that I can see what shade and shape you usually wear.

  • Always avoid shaving and tweezing between treatments to achieve weeks of hair free skin.

  • Avoid tinting/ henna if pregnant as it is applied to the skin. 

  • Avoid tanning products and sun bathing at least 7 days before your appointment

  • Please complete the Henna, Tint & Waxing consent form at least 48 hours before your appointment. See your email notification for this.

Brow Lamination / Lift

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Just a few notes in preparation for your appointment:

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  • Please come to your first appointment wearing your eyebrow makeup (if applicable) so that I can see what shade and shape you usually wear.

  • Avoid trimming or plucking brows at home. 

  • You cannot get your brows wet for 24 hours post treatment, please come prepared for this. 

  • Please complete the Brow Lift Consent form via your email notification at least 48 hours before your appointment.

  • Contraindications include: 

    - Pregnancy 
    - Skin disease, trauma, abrasions or burns to the immediate area
    - Eye Infection or inflammation
    - Hypersensitive skin/ eyes

    - Those with trimmed/ short brows may not experience dramatic results. 

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Brow Butter, brow conditioner or argan oil will need to be applied daily for 6-8 weeks post treatment to keep your brow hairs hydrated and healthy. Note: If you'd like to grow fuller, thicker brows, Flutter Eyes stocks Revive7 Lash and Brow Growth Serum, just contact me to place an order. 

Eyelash Extensions

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It is important that the pre-care is followed in preparation for your treatment so that your new eyelash extensions will look lovely and have optimal retention. 

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Without proper preparation, eyelash extensions will fall out prematurely.

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  • Please have super clean eyelashes, free from make-up, lotions or oils.

  • Try avoid using a lash curler & wearing mascara for 2-3 days before your appointment as it is very hard to properly remove and can affect how well your extensions last.

  • Please thoroughly wash with your lashes just before of your appointment.

  • Come with no eye make-up, including under eye concealer please.

  • If you wear contact lenses, please remove them for your appointment and bring your glasses.

  • Please avoid any caffeine at least 5 hours before your appointment as this may make your eyes flutter and water. 

  • You will be laying down for 2 to 3 hours, please come wearing comfy clothes and try avoid wearing hair accessories that you may lay on.

  • I will have music playing but please feel free to bring headphones to listen to your own music or podcasts to help you relax.

Woman with Computer
Lash Extension Infills

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To keep your eyelash extensions looking full and your natural eyelashes healthy, please follow the below prior to your infill appointments

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  • Please have super clean eyelashes, free from make up, skin build up, lotions or oils.

  • Please thoroughly wash your lashes just before your appointment with your Lash Foam Cleanser and soft brush.

  • Come with no eye make-up, including under eye concealer please.

  • Please avoid any caffeine at least 5 hours before your appointment as this may make your eyes flutter and water.

  • Infills are recommended every 2 to 3 weeks to maintain your extensions.

  • You can book infills based on time frames to suit your personal lash shedding as everyone sheds differently and some will need longer than others to remove grown out extensions and refill lashes.

  • Please notify me if you think you'll need a larger fill so that I can try accommodate you.

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Infill Guide below: 
Mini : Within 1-1.5 weeks | 75% + Extensions remaining 
Regular: Around 2-3 weeks | 50-75% Remaining 
Large: Around 3 weeks | 25-50% Remaining 

Full Set: Over 3.5 weeks | Under 25% Remaining

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GOT MORE QUESTIONS?
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